Terms of Service

Effective date: TBD — set at v2 launch.

These Terms of Service (the "Terms") govern your access to and use of the AngryBoss software-as-a-service platform, websites, and related services (collectively, the "Service"). The Service is provided by Sole Proprietor (Individual Entrepreneur / ФОП) Tserkovnyi Daniil Albertovych (Ukrainian: ФОП Церковний Данііл Альбертович), Individual Tax ID (RNOKPP / ІПН) 333414951, registered at Hvardiitsiv-Shyronintsiv St., bldg. 63a, apt. 21, Kharkiv, Ukraine, operating under the trade name "AngryBoss" ("we", "us", or "our"). We are not registered as a VAT payer. By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

If any translated version of these Terms conflicts with the English version, the English version controls.

1. The Service

AngryBoss helps businesses monitor and receive notifications about marketing and sales signals — for example, ad-performance changes, messaging quality alerts, anomalies, market trends, and forecasts. The Service may ingest and analyze information from third-party platforms you connect (e.g., advertising accounts, web analytics properties, or messaging channels) and provide summaries, insights, and alerts.

We continually improve the Service and may add, modify, or remove features at any time (see Section 16).

The Service is offered worldwide. Our primary hosting location is in the European Union (Ireland); data is encrypted in transit and at rest. For details on personal data, see our Privacy Policy.

2. Eligibility and account registration

You must be legally capable of entering into a binding contract and, where applicable, be authorized to act on behalf of your organization. You are responsible for the accuracy of account information and for maintaining the confidentiality of your credentials. You must promptly notify us of any suspected unauthorized access to your account.

Accounts are intended for business use. If you use the Service on behalf of a company, you represent that you have authority to bind that company to these Terms.

3. Subscriptions, trials, and billing

Plans and renewals

The Service is offered on subscription plans that auto-renew unless canceled. The current core plans are Free (no fee), Pro, and Max, each with defined feature sets and usage allowances. We may offer à-la-carte add-ons (e.g., extra connected accounts or specialized features), and one-time purchases such as the Tools Pack (see Section 3.6). Plan features, usage allowances, and prices may vary over time and across currencies.

Billing

Fees are billed in advance for each subscription period. Unless stated otherwise, fees are exclusive of taxes; you are responsible for any applicable taxes, duties, and withholdings in your jurisdiction. We currently operate as a Ukrainian sole proprietor that is not registered as a VAT payer; accordingly, our invoices do not include Ukrainian VAT. Where required by other tax regimes (e.g., reverse-charge rules in the EU/UK for B2B services), you remain responsible for declaring and remitting taxes locally. We may request your tax / VAT information where needed to comply with applicable law.

We support multiple billing currencies (USD, EUR, GBP, PLN, UAH, and additional currencies as we expand). The currency offered to you depends on your billing country and the payment processor available for it.

Payments

Payments are processed by one or more independent payment processors, currently including WayForPay, WesternBid, and Hutko (the specific processor depends on your billing currency, region, and the plan you select). We do not store full card numbers. You authorize us and the applicable payment processor to charge all fees associated with your plan and any add-ons you choose.

Trials

If you sign up for a trial, the Service may transition to a paid plan at the end of the trial unless you cancel before the trial ends.

Changes to plans

Upgrades take effect immediately (prorated charges may apply). Downgrades apply from the next billing cycle and may reduce features / limits. Plan prices and contents are versioned: if we change a plan after you subscribe, your existing subscription continues on its original terms until the next renewal, when the current published version applies (we will provide reasonable advance notice of material price increases).

One-time purchases (Tools Pack)

We may sell one-time products such as the Tools Pack (an unlock for the marketing tools suite). One-time purchases are not subject to recurring billing. They are delivered immediately and are non-refundable once unlocked, except as required by law or under our Refund Policy.

Cancellation

You may cancel your subscription at any time from Profile → Settings → Subscription. Cancellation takes effect at the end of the current paid period; you retain access until then. No refunds are provided for partial billing periods except where required by law or under our Refund Policy. We may issue goodwill refunds at our discretion.

4. Acceptable use

You agree not to, and not to allow third parties to:

• Use the Service in a way that violates applicable laws or third-party rights (including privacy, intellectual property, and platform terms of use).
• Access or use data beyond what you are authorized to access (including scraping without authorization, circumventing technical controls, or using unauthorized APIs).
• Connect accounts, pages, or channels that you do not own or are not authorized to manage.
• Upload or transmit malware, harmful code, or content that is unlawful, defamatory, or otherwise objectionable.
• Interfere with or disrupt the Service or its security (including rate-limit abuse, denial-of-service attempts, or probing / penetration testing without our written consent).
• Resell, sublicense, or provide the Service to third parties except as expressly permitted.
• Use outputs to make solely automated decisions that produce legal or similarly significant effects on individuals without appropriate human review.
• Use the Service to harass, surveil, or otherwise harm individuals in violation of applicable law.

We may suspend or terminate access for violations (see Section 15).

5. Your content, connected accounts, and data-harvest consent

Your content

You may submit or connect data, text, media, and other materials (collectively, "Content") to the Service. You retain ownership of your Content. You grant us a worldwide, non-exclusive license to host, process, analyze, transmit, display, and otherwise use the Content solely to provide the Service, troubleshoot issues, secure the Service, and comply with law.

Connected platforms

If you connect third-party platforms (e.g., advertising accounts, web analytics properties, pages, messaging channels), you authorize us to access and process the data you permit through those platforms. You are responsible for maintaining your rights to such data and for complying with the platforms' terms. You can revoke access in the connected platform or in our app at any time, which may limit functionality.

Mandatory data-harvest consent (anonymized aggregation)

By creating and continuing to use an account, you grant us a perpetual, irrevocable, royalty-free right to derive anonymized, k-anonymized (≥ 5), aggregated statistics from data flowing through your workspaces — for example, percentile distributions of advertising metrics, response-time medians for messaging, conversion-rate benchmarks for web analytics — and to use those aggregates as part of our market-standard datasets, forecasts, and public content. The anonymization pipeline is technically locked and described in our Privacy Policy §9.

This data-harvest consent is part of the consideration for the Free tier and remains in effect on all paid tiers. You cannot opt out of contribution to anonymized aggregates while you maintain an active account. You may delete your account at any time, at which point pre-anonymization data tied to your workspaces is purged; already-anonymized aggregates remain in the market dataset because they no longer identify you or your customers.

Public artifacts and viral sharing

The Service may let you generate shareable artifacts (e.g., notification cards, achievement artifacts, public marketer-profile pages, monthly "Wrapped" recaps) using data from your workspaces. You control whether and how to share each artifact. When you share an artifact, the content you choose to share becomes publicly accessible at the URL you share. You may revoke each share at any time.

Deletion

You can delete your account and associated data at any time from Profile → Settings → Delete account. Backups will be purged on a scheduled basis. We may retain certain records as required by law (e.g., invoices, tax records).

6. AI-assisted features and limitations

Some features use automated and AI-assisted techniques (e.g., classification, anomaly detection, summarization, translation, structured-output generation, agentic workflows). AI outputs may contain errors or be incomplete. You are responsible for reviewing outputs and for decisions you make based on them. The Service is a decision-support tool, not a substitute for professional judgment.

Hallucination mitigation

To reduce hallucinations and improve trust, AI outputs in the Service are designed to follow our AI Output Contract: each significant claim is accompanied by a citation pointing to the underlying data row(s) or external source(s), and confidence is communicated as discrete buckets (e.g., "high", "medium", "low") rather than raw probability numbers. Outputs that fail our quality gates (missing citations, low confidence, schema validation failures) are not surfaced to you as authoritative; they are either retried, downgraded, or withheld.

AI providers

AI processing is performed via the Vercel AI Gateway, currently routing to Anthropic Claude as primary provider and OpenAI as fallback. Both providers are bound by zero-data-retention contracts and do not train their foundation models on our customer content.

Use of your content for model training

We do not use your raw Content to train AngryBoss-owned production AI models. We may use de-identified and / or aggregated data (subject to the anonymization pipeline described in Privacy Policy §9) to improve the Service and to support market-standard analytics.

Customer-owned AI agents

We design the Service so that you, the customer, can export the data we collect for you in formats designed for training your own AI agents and assistants (see Privacy Policy §11). "We don't train our models on your data — we help you train yours."

7. Privacy and data protection

Our Privacy Policy explains how we collect and process personal data, including hosting in the EU, encryption, retention rules for analytics inputs, anonymization for market-standard aggregates, and your privacy rights. If we process personal data on your behalf as a processor, our Data Processing Addendum (DPA), incorporating the relevant Standard Contractual Clauses, applies and is available on request at alert@angryboss.io.

8. Security

We implement safeguards designed to protect the Service and your data, including encryption in transit and at rest, access controls, row-level security at the database level, and vulnerability management. However, no system is 100% secure. You are responsible for securing your endpoints, credentials, and access tokens.

9. Third-party services

The Service may rely on or interoperate with third-party services (e.g., hosting providers, communications providers, analytics, AI providers, payment processing) and with the platforms you choose to connect. Your use of those services is governed by their terms and policies. We are not responsible for third-party services and their acts or omissions.

10. Intellectual property

The Service, including software, design, documentation, brand, and our market-standard datasets, is protected by intellectual property laws. We and our licensors reserve all rights not expressly granted in these Terms.

You may provide feedback; you grant us a perpetual, irrevocable, royalty-free license to use feedback for any purpose.

You retain ownership of your Content (Section 5). The licenses you grant us in Section 5 are limited to what is necessary to provide the Service and to derive anonymized aggregates as set out there.

11. Publicity

We may identify your organization (name and logo) as a customer on our websites and marketing materials. You can opt out at any time by emailing alert@angryboss.io.

12. Service availability; support

We aim for high availability but do not guarantee uninterrupted Service. Maintenance (scheduled or emergency) may occur. We provide standard web and email support; enhanced support or service-level agreements (SLAs) may be offered on specific plans or via separately negotiated agreements.

13. Changes to the Service and to prices

We may modify features, impose or change usage limits, or discontinue parts of the Service. If we materially reduce core functionality of a paid plan, we will provide reasonable notice. We may change prices; new prices apply from the next billing cycle after notice. Your existing subscription period continues on its original price until renewal.

14. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, MEET YOUR REQUIREMENTS, OR BE FREE OF HARMFUL COMPONENTS. AI-GENERATED OUTPUTS MAY CONTAIN ERRORS AND ARE PROVIDED WITHOUT WARRANTY OF ACCURACY.

15. Termination and suspension

You may terminate at any time via the in-product controls. We may suspend or terminate access immediately if you breach these Terms, pose a security risk, initiate a chargeback without first attempting to contact us (see Refund Policy §10), or if required by law. Upon termination, your right to use the Service ceases, and we may delete your data according to our retention schedules. Sections intended to survive (e.g., fees due, IP, confidentiality, disclaimers, limitations, indemnities, data-harvest consent for already-collected aggregates) will survive termination.

16. Changes to these Terms

We may update these Terms from time to time. We will post the updated version with a new effective date and, if changes are material, provide notice via the Service or email. Your continued use after the effective date constitutes acceptance of the updated Terms. A running list of material changes is maintained in our public _changelog.md.

17. Export and sanctions compliance

You represent that you are not subject to sanctions or located in a restricted jurisdiction and will not use the Service for prohibited purposes under applicable export-control and sanctions laws.

18. Indemnification

You will defend, indemnify, and hold us harmless from and against claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your Content; (b) your use of the Service in violation of these Terms or applicable law; or (c) your violation of third-party rights.

19. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES, GOODWILL, OR DATA; AND (B) EACH PARTY'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR USD 100, WHICHEVER IS GREATER. NOTHING IN THESE TERMS SEEKS TO EXCLUDE LIABILITY THAT CANNOT BE EXCLUDED BY LAW.

20. Confidentiality

Each party may receive non-public information from the other that is marked or reasonably considered confidential. The receiving party will use such information only to perform obligations under these Terms and will protect it with reasonable care. These obligations do not apply to information that is public, already known without duty, independently developed, or rightfully obtained from another source.

21. Notices and electronic communications

We may send notices to the email associated with your account or via in-app messages. By creating an account, you agree to receive electronic communications, including:

• Transactional emails — invoices, security alerts, account changes, password resets — required to operate the Service.
• Product alerts — the notifications you configure (e.g., advertising anomaly alerts, deviation reports) delivered via the channels you choose.
• Lifecycle and educational emails — activation reminders, onboarding tips, re-engagement messages, monthly recaps. Every non-transactional message includes a one-click unsubscribe link, and you can manage email preferences at any time in your account settings.

You may send notices to us at alert@angryboss.io.

22. Assignment

You may not assign or transfer these Terms or your rights without our prior written consent, except to an affiliate or in connection with a merger, acquisition, or sale of assets, provided the assignee agrees to be bound by these Terms. We may assign these Terms without restriction.

23. Governing law; dispute resolution

These Terms are governed by the laws of Ukraine, excluding its conflict-of-laws rules. The parties consent to the exclusive jurisdiction and venue of the courts located in Ukraine. If you are in the EEA / UK, mandatory consumer protection rights and venue rules may apply.

No class actions. Each party may only bring claims in its individual capacity. To the extent arbitration is preferred for a specific customer relationship, we can provide a jurisdiction-appropriate arbitration addendum upon request.

24. Force majeure

Neither party is liable for delays or failures caused by events beyond reasonable control (e.g., natural disasters, acts of government, internet or service provider failures, labor disputes, war, terrorism, large-scale cyberattacks).

25. Miscellaneous

These Terms (together with any order forms, the Privacy Policy, and the Refund Policy) constitute the entire agreement and supersede all prior agreements regarding the Service. If any provision is unenforceable, it will be modified to the minimum extent necessary or severed, and the remainder will remain in effect. No waiver is effective unless in writing. There are no third-party beneficiaries.

26. Contact

If you have questions about these Terms or the Service, please contact us at alert@angryboss.io.